Ravi Privacy Policy

Last Updated: December 2024

1. Information We Collect

Personal Information

Ravi may collect the following personal information:

• Name and contact information (email, phone number, address)
• Company name and job title
• Project requirements and business information
• Payment and billing information
• Communication preferences

Technical Information

Ravi automatically collects certain technical information:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns and analytics
• Cookies and similar technologies

2. How We Use Your Information

Ravi uses your information for the following purposes:

• Service Delivery: To provide and deliver our IT services
• Communication: To respond to inquiries and provide support
• Project Management: To manage and execute your projects
• Billing: To process payments and maintain financial records
• Marketing: To send promotional materials (with your consent)
• Improvement: To enhance our services and website functionality
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

Ravi does not sell, trade, or rent your personal information. We may share your information in the following circumstances:

Service Providers

Ravi may share information with trusted third-party service providers who assist in:

• Payment processing
• Cloud hosting and infrastructure
• Analytics and marketing tools
• Customer support platforms

Legal Requirements

Ravi may disclose your information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Prevent fraud or illegal activities

4. Data Security

Ravi implements appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection

5. Cookies and Tracking

Ravi uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Deliver targeted advertising

You can control cookie settings through your browser preferences.

6. Your Rights

You have the following rights regarding your personal information with Ravi:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent for marketing communications

7. Data Retention

Ravi retains your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

8. International Data Transfers

If Ravi transfers your data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

9. Children's Privacy

Ravi's services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

10. Changes to This Policy

Ravi may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting updates on our website
• Sending email notifications
• Updating the "Last Updated" date